Terms & Conditions

Last updated September 8th, 2026

Welcome to CaptionX!

These terms and conditions outline the rules and regulations for the use of CaptionX's Website, operated by Tether Technologies Pty Ltd, located at https://caption-x.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use CaptionX if you do not agree to take all of the terms and conditions stated on this page.

Subscriptions, Billing and Refunds

Caption X offers a free tier and paid subscription plans. Paid plans renew automatically for the same period until you cancel. You can cancel at any time from your account; cancelling stops all future payments, and your paid features stay active until the end of the period you have already paid for.

Refunds are governed by our Refund Policy, which forms part of these terms. In short: we ask you to report a problem first so that we have the chance to fix it, and if we cannot resolve it within 14 days of your payment, we will refund that payment in full.

Nothing in these terms limits your rights under the Australian Consumer Law, or under any other consumer law that applies to you.

Disclaimer of Any Warranty

WE DO NOT REPRESENT OR WARRANT THAT CAPTIONX'S WEBSITE OR SERVICES PROVIDED BY TETHER TECHNOLOGIES PTY LTD ARE FREE OF INACCURACIES, ERRORS, BUGS, OR INTERRUPTIONS, OR ARE RELIABLE, ACCURATE, COMPLETE, OR OTHERWISE VALID.

CAPTIONX AND ALL SERVICES PROVIDED BY TETHER TECHNOLOGIES PTY LTD ARE PROVIDED "AS IS" WITH NO WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, SECURITY, TITLE, AND/OR NON-INFRINGEMENT.

YOUR USE OF CAPTIONX AND ANY SERVICES PROVIDED BY TETHER TECHNOLOGIES PTY LTD IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE USE OF OUR WEBSITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL TETHER TECHNOLOGIES PTY LTD, ITS AFFILIATES, OR ITS EMPLOYEES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR SERVICES, WHETHER BASED ON BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE), OR ANY OTHER PECUNIARY LOSS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO CAPTIONX AND OUR SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID US ANYTHING, INCLUDING WHERE YOU USE OUR FREE TIER, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE.

Cookies

We employ the use of cookies. By accessing CaptionX, you agree to use cookies in agreement with our privacy policy. Cookies are used by our website to enable certain areas of functionality and make the experience easier for visitors.

Content Liability

Tether Technologies Pty Ltd shall not be held responsible for any content that appears on your website, videos, or other media. You agree to indemnify and defend us against all claims arising from or related to your use of CaptionX or any of our services.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our liability for death or personal injury.
  • Limit or exclude our liability for fraud or fraudulent misrepresentation.
  • Limit any of our liabilities in any way that is not permitted under applicable law.
  • Exclude any of our liabilities that may not be excluded under applicable law.

Nothing in this disclaimer or these terms operates to exclude, restrict or modify any right or remedy you have under the Australian Consumer Law, or under any other consumer law that applies to you.